Privacy Policy

1. Introduction

Averra Dental Pty Ltd (ABN 88 693 885 522) ("Averra Dental", "we", "us", or "our") is committed to protecting the privacy of personal information. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) when collecting, holding, using, and disclosing personal information.

This Privacy Policy describes how we handle personal information collected through our website, partnership enquiries, and business operations. By using our website or providing us with your personal information, you consent to the collection, use, and disclosure of that information in accordance with this policy.

2. Information We Collect

We may collect and hold the following types of personal information:

• Contact information: name, email address, phone number, and business address
• Business information: dental practice name, location, number of dentists in your clinic, and practice details
• Financial information: relevant to partnership discussions and valuations
• Professional information: qualifications, registrations, and professional history
• Website usage data: IP addresses, browser type, pages visited, and cookies
• Communications: records of correspondence and enquiries

3. How We Collect Information

We collect personal information through:

• Our website contact and enquiry forms
• Email, phone, and in-person communications
• Partnership discussions and due diligence processes
• Cookies and similar technologies on our website
• Third parties such as professional advisers, referrers, or publicly available sources

4. Purpose of Collection

We collect and use personal information for the following purposes:

• Responding to enquiries about partnership opportunities
• Evaluating potential dental practice partnerships
• Conducting due diligence and practice valuations
• Communicating about our services and opportunities
• Managing ongoing partnership relationships
• Improving our website and services
• Complying with legal and regulatory obligations

5. Disclosure of Information

We may disclose personal information to:

• Professional advisers: lawyers, accountants, and consultants assisting with partnership transactions
• Related entities: companies within the Averra Dental group
• Service providers: IT, hosting, and administrative service providers who assist our operations
• Regulatory bodies: where required by law or professional obligations
• Financial institutions: in connection with partnership transactions

We will not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

6. Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device that help us understand how visitors use our website.

You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of some website features.

7. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Security measures include:

• Secure, encrypted transmission of sensitive information
• Access controls and authentication requirements
• Regular security assessments and updates
• Staff training on privacy and data protection
• Secure destruction of information no longer required

8. Access and Correction

You have the right to request access to personal information we hold about you. You may also request that we correct any information that is inaccurate, incomplete, or out of date.

To make an access or correction request, please contact our Privacy Officer using the details below. We will respond to requests within a reasonable timeframe and may require verification of your identity.

9. Complaints

If you believe we have breached the Australian Privacy Principles or handled your personal information inappropriately, you may lodge a complaint with our Privacy Officer. We will investigate and respond to complaints within 30 days.

If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the revision date. We encourage you to review this policy periodically.

11. Contact Us

For questions about this Privacy Policy, to make an access or correction request, or to lodge a complaint, please contact: